Managing Your High-Rise Rental Unit

A landlord or agent is handing keys over to a man who is holding a tenancy agreement.

The Building Safety Act (2022) has created additional responsibilities regarding protecting residents within High Rise Buildings. As a Leaseholder of a High Rise Residential Building with a rental unit, you (or if you have a Lettings Management Agency under a Fully Managed agreement) are a Dutyholder for your unit, and must take reasonable steps to ensure that you’re appropriately fulfilling your responsibilities under relevant Fire Safety Order legislation.

You have most likely already been contacted regarding your development’s Resident Profile survey and Resident Engagement Strategy.

Under the Building Safety Act 2022, high rise residential developments must prepare and carry out a Resident Engagement Strategy, and collate a Resident Profile for the building’s Safety Case and Building Assessment Certificate.

Jennings & Barrett have adopted new processes and systems to collect this information and keep it maintained on behalf of our client – the development’s Management Company or Freeholder – but as a Landlord, it’s your responsibility to ensure that you’re keeping your Tenants updated with building safety matters. This means you need make reasonable efforts to enable your tenants to participate in relevant information-collection campaigns and to engage in the building’s fire safety management.

Once you’ve received information about the Resident Profile Survey for your development, here’s what you should do next:

1

Complete the survey yourself.

The survey will ask for details about the property and any tenants or agents.

Where we’re provided with emails for a Lettings Agency and/or a Tenant, we will make reasonable attempts to contact them to request that tenants complete the survey.

We are unable to assist further without an independent service agreement with yourself, and you will continue to receive reminder emails about the survey until you complete it or respond to an email confirming that you’ve passed it onto your tenants.

2

Pass on the communications that you have received from Jennings & Barrett to your tenants.

Failing to do this could prevent your tenant from being accounted for in an emergency evacuation or within a resident engagement strategy.

3

Update our team when your unit’s occupancy changes.

We will enable all leaseholders to keep their occupancy information up to date after the Resident Profile survey deadline, through your Leaseholder portal.

Need more support or want to discuss Management options?

Jennings & Barrett manage over 5,500 units across our Block & Estate Management and Lettings Management portfolios, and can help you fulfil your responsibilities as a Landlord whilst protecting your property.

Find out more

To find out how our dedicated block managers can help you ensure your building is safe, get in contact with us today. Give us a call on 0203 598 9665 or email enquiries@jandb.verysimpletest.co.uk to discuss your enquiry with a member of our team.