Please report non-urgent issues via the button below.
Your tenancy give you rights and responsibilities. Keep to the rules and don’t break your tenancy agreement. The below information is generic. You should check your tenancy agreement if you have any specific queries regarding the contents of this guide.
Our Anti-Social Behaviour Policy is designed to ensure a safe and respectful living environment for all our tenants. Our policy outlines clear procedures for reporting and resolving issues, ensuring all complaints are handled appropriately.
Your tenancy give you rights and responsibilities. Keep to the rules and don’t break your tenancy agreement. The below information is generic. You should check your tenancy agreement if you have any specific queries regarding the contents of this guide.
Please ensure that you:
- Test your smoke alarm once a week. Press and hold the “test” button and wait for a sound to be heard.
- Change the batteries if you do not hear a sound.
- Dust/clean your smoke alarm at least once a month.
Advice for keeping your home free of damp
Moisture is always in the air, even if you cannot see it. If the air gets colder, it cannot hold all the moisture. This creates tiny drops of water – condensation – that can settle on windows, walls, and cold surfaces. If left, this can lead to staining and mould growth.
Find out how to reduce moisture in your home to keep it free from the damp conditions that lead to mould.
